Privacy Policy

Last Updated: October 27, 2026

Welcome to Easy Vegan Guide. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our digital products, or participate in our SMS/MMS text message marketing program.

1. Information We Collect

When you browse our website, place an order, subscribe to communications, or contact us, we may collect:

• Full name

• Email address

• Mobile phone number, when provided

• Billing information

• Order and purchase details

• Customer support messages

• Device information, IP address, and browsing activity

• Payment transaction details processed through secure payment providers

• SMS/MMS subscription preferences, opt-in records, consent information, and messaging interactions

2. How We Use Your Information

We use your information to:

• Process orders and payments

• Deliver digital vegan guidebooks, recipes, planners, and downloadable products

• Send order confirmations and download instructions

• Respond to customer questions and provide support

• Improve our website, products, and shopping experience

• Detect fraudulent transactions and maintain website security

• Send promotional emails where permitted by law and your communication preferences

• Operate our SMS/MMS program, send messages you have consented to receive, and manage opt-in and opt-out requests

Information collected through our SMS/MMS program is subject to the additional protections in Section 7.

3. Digital Product Delivery

Easy Vegan Guide specializes in digital products, including vegan recipe guidebooks, meal planners, cooking notes, and printable resources.

All products sold by Easy Vegan Guide are digital products only. No physical items are shipped.

Your email address may be used to provide download links, purchase confirmations, and assistance accessing your products.

4. Payment Security

Payments are processed through secure third-party payment providers.

We do not store complete credit card information on our website. Payment providers handle sensitive payment information according to their own privacy and security policies.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Remember shopping cart information

• Improve website functionality

• Understand website traffic and customer interactions

• Personalize the shopping experience

• Measure advertising performance, where applicable

You can manage cookies through your browser settings or available website privacy controls.

6. Sharing Your Information

We do not sell your personal information for money.

We may share necessary information with service providers that help operate our business, including:

• Shopify and website hosting providers

• Payment processing services

• Digital product delivery platforms

• Email marketing services

• Website analytics and advertising providers

• Customer support services

• SMS/MMS platform providers, messaging aggregators, and mobile carriers, subject to Section 7

We may also disclose information when legally required.

Certain advertising or analytics activities may qualify as sharing or selling personal information under applicable privacy laws, even without a monetary exchange.

These general sharing provisions do not authorize the sharing or sale of mobile information or SMS opt-in data and consent for third-party or affiliate marketing. The specific restrictions in Section 7 apply to that information.

7. SMS / MMS Text Message Marketing Program Privacy Policy

Information Collected and Used

Your privacy is extremely important to us. We use the information you provide through our SMS/MMS text message marketing program (“Program”) to transmit mobile messages, respond to you when necessary, and operate your messaging subscription, including recording consent and processing opt-out requests.

This information may include your mobile phone number, opt-in data and consent records, messaging preferences, and interactions with our messages.

Service Providers and Consent Protection

We may share information necessary to deliver mobile messages with platform providers, phone companies (carriers), messaging aggregators, and other vendors that assist us in operating the Program.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services, except where disclosure is required by law.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. YOUR MOBILE INFORMATION AND SMS OPT-IN DATA WILL NOT BE SHARED WITH OR SOLD TO THIRD PARTIES OR AFFILIATES FOR THEIR OWN MARKETING OR PROMOTIONAL PURPOSES.

How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect information collected through the Program against unauthorized access, disclosure, alteration, and destruction.

Access is limited to personnel and service providers who need the information to operate the Program. We use security measures designed to protect information during transmission and storage.

While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

Legally Required Disclosures

We may disclose Program information where required by applicable law, regulation, legal process, or a valid governmental request. Where legally permitted, we may also disclose information necessary to investigate fraud, address misuse of the Program, or protect our rights, property, or safety.

These provisions do not permit sharing mobile information or SMS opt-in data and consent for third-party or affiliate marketing or promotional purposes.

Accurate Information

When you provide information through the Program, you agree to provide accurate, complete, and truthful information. You must not use a false or misleading name, another person’s identity without authorization, or a mobile number you are not authorized to use.

We may restrict or terminate participation in the Program if information is inaccurate or misleading, or if the Program is misused, subject to applicable law.

Opting Out and Getting Help

You may opt out of marketing text messages by replying STOP to a message. You may receive a confirmation of your opt-out request.

For assistance, follow the help instructions provided in our messages or email easyveganguide@outlook.com.

Privacy Requests

Depending on your location and whether the relevant law applies, you may have rights under California Civil Code Section 1798.83, the California Consumer Privacy Act as amended by the California Privacy Rights Act, or the General Data Protection Regulation (GDPR).

These may include rights to request information about certain disclosures for direct marketing, access your personal information, correct inaccurate information, or request deletion of eligible information.

To submit a request, contact Easy Vegan Guide at easyveganguide@outlook.com.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of electronic storage or internet transmission is completely secure.

9. Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and maintain business records.

For the SMS/MMS Program, we may retain consent records and limited opt-out information as necessary to document compliance and honor your communication preferences.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Opt out of promotional communications

• Request information about how your data is used

• Opt out of certain targeted advertising or data sharing

• Withdraw consent where processing is based on consent

To exercise applicable privacy rights, contact us using the email address below. We may need to verify your identity before completing certain requests.

11. Third-Party Services

Our Shopify store may integrate with third-party applications for payment processing, digital downloads, marketing, SMS/MMS messaging, and customer support.

These services may process personal information under their own privacy policies and applicable contractual requirements.

Our use of third-party services does not change the protections for mobile information and SMS opt-in data and consent described in Section 7.

12. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, services, or legal requirements.

Any updates will be published on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent.

14. Contact Us

If you have questions about this Privacy Policy, our SMS/MMS Program, or would like to submit a privacy-related request, please contact us.

Business Name: Easy Vegan Guide

Email: easyveganguide@outlook.com

We aim to respond to privacy-related inquiries within a reasonable timeframe and within any applicable legally required deadlines.